Defective product - Shopware Demoshop

Company: {sVars.firma}
Customer no.: {sVars.kdnr}
eMail: {sVars.email}

Invoice no.: {sVars.rechnung}
Article no.: {sVars.artikel}

Description of failure:
--------------------------------
{sVars.fehler}

Type: {sVars.rechner}
System {sVars.system}
How does the problem occur:
{sVars.wie}